Guides — FSB

Why the bar doesn't fit when I resize my browser?

CTB CTB FAQs ECB ECB FAQs FSB FSB FAQs QAB QAB FAQs

To have the best user experience and design, the bar is dynamically calculating its own height based on the configuration.Therefore, the height is a fix number hence it doesn’t change when you play around the width of the browser. When you refresh the page, the bar will display as you expect it. So here is why we design the bar like this: According to our user cases, the eCommerce customers won’t play the width of a browser like a developer.In addition, mobile users won’t be able to change the width of a browser on there mobile. And most eCommerce users...

Read more →


Multiple Bar Apps Work Together

CTB CTB FAQs ECB ECB FAQs FSB FSB FAQs QAB QAB FAQs

I have installed other bars designed by Hextom, can they work together with Free Shipping Bar? All the bar Apps (FSB, QAB, ECB, CTB) can work together. If you would like to have more than one of them to display on the same page at the same time. There are 2 methods,  1. Please them at different positions; for example one at the top and the other at the bottom. 2. You could use the "placeholder" option, last one under the "position" settings in the bar configuration. With this feature, you could place both bars to the desired positions in your...

Read more →


How to cancel the Premium plan?

CTB CTB FAQs ECB ECB FAQs FSB FSB FAQs QAB QAB FAQs

To cancel the premium plan: Uninstall the app Reinstall the app again Your app will be switched to the free plan immediately. All your previous settings will be kept as is.

Read more →


Why is the bar not showing up on my website?

CTB CTB FAQs ECB ECB FAQs FSB FSB FAQs QAB QAB FAQs

1. Shopify admin banner When you log in your Shopify admin and view the website at the same time, the black banner at the top (shown in the screenshot below) will display, and sometimes it could affect Free Shipping Bar display.  This black banner only displays when you log in Shopify admin and view the website at the same time. Other people do not see this.  You could view the website without the black banner by log out the Shopify admin and refresh the website. Or you could use another browser to view the website.   2. Themes The bar might...

Read more →