MCC - Multiple Currency Converter FAQs

Does the currency automatically change to local currency for a visitor?

Yes. Our App will auto convert the displayed prices into visitors’ local currencies unless this feature is turned off.

Multiple Currency Converter is configured with the fixed rate, why the customer still paying at the real-time currency rate?

According to Shopify standard, all orders will be taken and processed in your shop base currency.

The manual set exchange rate only affects the converted displayed prices. During the checkout, all the orders will be processed in your shop base currency with the real-time exchange.

Is it possible to reduce the number of currencies on the drop down?

Yes. Just input the currencies you want to support in the field shown in the screenshot below. In this case, the currency options on the drop down list are limited to USD and CAD. All currencies are shown when leaving it blank.

Is it possible to convert currency on checkout?

Based on our experience and knowledge on Shopify platform, and search on some currency Apps, the checkout pages can not be converted, unless for Shopify plus users who have access to modify the checkout pages of their stores.