FSB — FSB FAQs

Steps to update the free shipping goal in the app: Click the "Free Shipping Bar by Hextom" app in the App tab of Shopify Admin; Click "Edit" button on the bar you want to edit; Scroll down and find the "Goal" field; Update your new "Goal"; Scroll down to the very end of the page and click "Save" button.    

Example For example, you need to offer two different scenarios. If your customers buy $200 worth of produce, they can get free NEXT day delivery (cut off is 5 pm). If your customers buy $250 worth of produce, they can get free SAME day delivery (cut off on the same day is 3 pm). This logic applies Monday to Saturday for same day delivery. We do not deliver on Sunday, so if customers order after 3 pm on Saturday, the earliest delivery would be Monday. Anyone shopping on Sunday can’t get same day delivery. So here is how it works:...

Running multiple bars is the solution You can set up 2 bars. This is a Premium feature. One bar is for “All Pages” One bar is only displaying on the selected page(s) with the URL keywords. On the selected page(s), this bar will have the priority to overwrite the previous one. URL keywords In terms of the keywords, please use the last part of the URL as your keywords. For example: Your selected page URL is: www.yourdoamin.com/something-in-the-middle/the-page-you-want-url The recommended keyword is: the-page-you-want-url Multiple keywords could be separated by a comma. For example: the-first-page,the-second-page

What is the app doing? The Free Shipping Bar is a very straightforward app. It is displaying your free shipping goal to your customers to increase your order total amount.Here is a 2 minutes video to learn more about the app. Why is the bar not showing up on my website? Please check the detailed guide here to see the potential reasons The bar covers parts of my website, how to fix it? Please check the FSB theme integration guides. If you could not find the solution. Please email us and include your store URL; we will investigate it for you. Why is the bar calculating...

Yes. It is available in the Premium plan. Case 1: one bar for a country, and one bar for the rest of the world If you want to have: Bar 1: Offer free shipping within the U.S. for orders over 100 dollars Bar 2: Offer free shipping worldwide for orders over 200 dollars Solution: Create Bar 1 with the United States in the "Geo Target" Create Bar 2 and leave its "Geo Target" empty. In general, the App prefers and displays the Bars with explicit geo-target configuration over the generic ones. Therefore, if visitors from the U.S. visit the website,...