SSA
Hide out of stock automation FAQs
Why my zero-stock product doesn't get hidden? Hide-out-of-stock automation is trigger based, and it would not run by itself unless the conditions are met. Therefore, in this case, only the product is ordered and its inventory level becomes to 0, then the automation will hide it. If the inventory is already 0 before, then it would not trigger the automation. All the products that already have 0 stock level but are still published would not be handled by this automation. However, all the products that have 0 stock after new purchases will be hidden by the automation.
Why SSA would touch my customer’s address?
Too Long; Don't Read The App does not have any automation and permission to update the order shipping info. This is a confusing message from Shopify. We are aware of this, and we have notified Shopify about that. Detail Explanations If any aspects of the order, such as tags or note, is updated via API calls, the first name in the shipping address field will be updated with the certain auto-check algorithm at the Shopify side automatically. Here are our findings, If the first name in the shipping address has space, for example, first name is "Steve ", after an API triggered an update,...
Tag customers who paid sales tax on their orders
Who is this automation for? In the USA, currently sales tax is only collected if shipping items to places within the same state where you have physical locations. If you have a location in Virginia, you only collect sales tax from those that buy within your state. You then have to submit those sales taxes to your state. This automation is right for you, if you have to manually tag all customers who make a purchase from your state to be able to sort out sale taxes for quarterly submission. How it works? The automation conditions should be If 1: order is created If 2: order has sales...
Auto-reminder to customers who have unpaid orders
How to create an automation to reminder customers about their unpaid orders? You could achieve this by creating a daily automation to send reminder emails to customers with their unpaid order info. Here is the step by step guide, Create a new rule by clicking the "Create New Automation" button in the App Define the conditions Select the condition "time of day is" from the dropdown Input the time of day that you would like to receive the sales report Define the actions Select action "send customer reminder email for their not paid orders" from the dropdown Defined the...
Daily sales report
How to create an automation to get today sales everyday? You could achieve this by creating an automation to send your email everyday with sales info for the last 24 hours. Here is the step by step guide, Create a new rule by clicking the "Create New Automation" button in the App Define the conditions Select the condition "time of day is" from the dropdown Input the time of day that you would like to receive the sales report Define the actions Select action "send email of last 24 hours sale" from the dropdown Input the recipients, email subject,...